WHAT IS COVERED?

Your appliances are covered for repair or even replacement following mechanical or electrical breakdown.
This cover is subject to a 60 day waiting period on all items not under manufacturer warranty.

REPAIRS:

Following the waiting period, the policy covers repair following the breakdown of the appliance due to any mechanical or electrical failure. Specifically to Silver, Gold and Diamond packages are:

• Labour and call out fees.
• Replacement parts.
• Repair cover up to R20 000 per claim.

REPLACEMENT:

After Waiting Period, should your selected insured Appliance’s Core Functionality, be irreparable for any of the below reasons, then we will replace the appliance. The cost of replacement, immediately after the Waiting Period, will be limited to R2 000 per claim. Thereafter the replacement limit will increase by R1 000 per month, where premium was paid within each month up to the Replacement Limits per claim are reflected on your policy schedule.

Replacement cover is valid in the following instances:

• The appliance is not repairable.
• The appliance is uneconomical to repair.
• There are no parts available to repair the appliance.
• The appliance is damaged beyond repair by the contracted repairer.

PERIOD OF COVER:

The Smart Home Appliance Cover is a monthly policy and it renews each month for as long as the premium is paid. The premium is to be paid by debit order.

BENEFITS:

• We help you get your appliances fixed with reputable repairers.
• You are faced with unforeseen expenses to repair your appliances.
• If we can’t repair it, we’ll replace the appliance.
• If we can’t find the parts within 5 days, subject to national disasters, we will replace the appliance.